If you need help setting up CNCLINK and your computer is on the internet you can request support to setup your software or overcome a communications issue.

You can give us control over your PC by using 3rd party remote control software.  If you have phoned to request support you may be directed to this page.

Download the remote software here and install the program with all default options. You may need to agree allow access and override any block by your anti-virus software.

When you get this window you can phone or text Your ID and Password circled and shown as XXX’s in the image above.

Remote support is charged at £40+VAT per incident for up to 1 hour support.  Then in 1/4 hour increments. (This is subject to a support engineer being available)

AeroAdmin – Alternative Software (if you don’t have admin passwords on your PC)